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Thomas & Galbraith Heating, Cooling & Plumbing Privacy Policy

Your privacy is critically important to us. At Thomas & Galbraith we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it.

  • We don’t share your personal information with anyone except in the course of our business, to comply with the law, or to protect our rights.

  • We don’t store personal information on our servers unless required for the operation of our site.

Below is our privacy policy which incorporates these goals:

If you have questions about accessing or correcting your personal data please contact our support team at

Thomas & Galbraith (“Thomas & Galbraith”) operates several websites including It is Thomas & Galbraith’s policy to respect your privacy regarding any information we may collect while operating our websites.

Like most website operators, Thomas & Galbraith collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Thomas & Galbraith’s purpose in collecting non-personally identifying information is to better understand how its visitors use its website. From time to time, Thomas & Galbraith may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Thomas & Galbraith also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on blogs. Thomas & Galbraith only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Thomas & Galbraith’s websites choose to interact with Thomas & Galbraith in ways that require Thomas & Galbraith to gather personally-identifying information. The amount and type of information that Thomas & Galbraith gathers depends on the nature of the interaction. For example, we ask email newsletter subscribers for their names and email addresses. Those who fill out requests for services or more information are asked to provide additional information, including as necessary the personal information required to process those transactions. In each case, Thomas & Galbraith collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Thomas & Galbraith. Thomas & Galbraith does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Thomas & Galbraith may collect statistics about the behavior of visitors to its websites. Thomas & Galbraith may display this information publicly or provide it to others. However, Thomas & Galbraith does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Thomas & Galbraith will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Thomas & Galbraith discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Thomas & Galbraith believes in good faith that disclosure is reasonably necessary to protect the property or rights of Thomas & Galbraith, third parties or the public at large. Thomas & Galbraith discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Thomas & Galbraith’s behalf or to provide services available at Thomas & Galbraith’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Thomas & Galbraith’s websites, you consent to the transfer of such information to them as necessary according to this privacy policy. If you are a registered user of a Thomas & Galbraith website and have supplied your email address, Thomas & Galbraith may occasionally send you an email to tell you about new features, solicit your feedback or just keep you up to date with what’s going on with Thomas & Galbraith and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Thomas & Galbraith takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer which the visitor’s browser provides to the website each time the visitor returns. Thomas & Galbraith uses cookies to help Thomas & Galbraith identify and track visitors, their usage of Thomas & Galbraith website and their website access preferences. Thomas & Galbraith visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Thomas & Galbraith’s websites, with the drawback that certain features of Thomas & Galbraith’s websites may not function properly without the aid of cookies.

Business Transfers

If Thomas & Galbraith, or substantially all of its assets were acquired, or in the unlikely event that Thomas & Galbraith goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Thomas & Galbraith may continue to use your personal information as set forth in this policy.


Ads appearing on any Thomas & Galbraith websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Thomas & Galbraith and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, Thomas & Galbraith may change its Privacy Policy from time to time, and in Thomas & Galbraith’s sole discretion. Thomas & Galbraith encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

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